Getting Started Guide

How to Use
ColdSMM

Place your first order in under 2 minutes. Follow the step-by-step guide below — no experience needed.

⚡ Fast Delivery
🔒 Secure Panel
💳 Multiple Payment Options
🌐 50+ Platforms
Step by Step

How to Place an Order

Follow these 6 steps to successfully place and track your first SMM order.

1
Create Your Account Required
Visit coldsmm.com and click Register. Enter your email and create a secure password. Verify your email to activate the account. Your dashboard will be ready instantly.
2
Add Funds to Your Balance Required
Go to Add Funds in your dashboard. Choose a payment method (UPI, cards, crypto, etc.) and enter your desired amount. Funds reflect within 1–5 minutes depending on your payment method.
💡 Start with a small top-up to test a service before committing larger amounts.
3
Browse & Pick a Service Explore
Navigate to New Order. Select a Category (e.g. Instagram, YouTube) then pick your Service from the dropdown. Each service shows the price per 1000, min/max quantity, and average delivery time.
⭐ Use the AI Recommended table below the form to instantly find the best-value services.
4
Enter the Target Link & Quantity Important
Paste the exact URL or username for the target (post, profile, video, etc.). Enter a quantity within the allowed min–max range. The charge will auto-calculate before you submit.
⚠️ Triple-check the link. Wrong links cannot be corrected after order placement and are non-refundable.
5
Submit Your Order Quick
Click the Submit button. Your order will appear in My Orders with a unique Order ID. Delivery starts automatically — no further action required from you.
6
Track Your Order Monitor
Go to My Orders to see real-time status. Statuses include: Pending → In Progress → Completed. If an order is Partial or Cancelled, a refund is automatically added to your balance.
📊 Delivery speed varies by service. High-quality services may take longer but deliver real, lasting results.
Supported Platforms

What Platforms Do We Support?

We offer services across all major social media platforms. More added regularly.

📸
Instagram
Followers, Likes, Views, Story Views, Reels
▶️
YouTube
Views, Subscribers, Likes, Watch Hours
🎵
TikTok
Followers, Likes, Views, Shares
🐦
Twitter / X
Followers, Retweets, Likes, Views
📘
Facebook
Page Likes, Post Likes, Views, Followers
✈️
Telegram
Channel Members, Post Views, Reactions
Important Rules

Read Before Ordering

Following these rules ensures smooth delivery and prevents wasted funds.

🚫
No Refunds on Active Orders
Once an order starts processing, it cannot be cancelled or refunded. Always double-check your link and quantity before submitting.
🔓
Keep Profile Public
The target account or post must be public throughout the delivery period. Private accounts will result in failed delivery.
🔗
Use the Correct Link Format
Each service requires a specific URL or username format. Read the service description carefully. Wrong links are non-refundable.
⏳
No Duplicate Orders
Do not place multiple orders for the same link while one is In Progress. This can cause drops or processing conflicts.
📱
Instagram: Disable "Flag for Review"
Turn off the "Flag for Review" setting in your Instagram account before placing any Instagram orders for smooth, uninterrupted delivery.
🔢
Respect Min / Max Quantities
Every service has a minimum and maximum quantity. Submitting outside this range will cause an error. The form displays these limits when selecting a service.
💧
Drip-Feed: Sequential Orders Only
For drip-feed services, wait for the current order to complete before starting a new one on the same post or profile.
🔄
Automatic Refill & Refunds
Partial or cancelled orders are automatically refunded to your panel balance. Eligible services also support refill requests from the orders page.
FAQ

Frequently Asked Questions

Quick answers to the most common questions from our users.

⏱ How long does delivery take?
Delivery time depends on the service selected. Most services start within 0–30 minutes. Some high-quality services take 1–48 hours for natural-looking delivery. Always check the Average Time column in the service table before ordering.
💰 What payment methods are accepted?
We accept UPI, Debit/Credit Cards, Net Banking, Cryptocurrency, and various other local payment methods. All transactions are encrypted and secure. Minimum top-up amount may apply depending on the payment method.
🔒 Is my account safe? Will my profile get banned?
We provide services that are designed to be as safe as possible. However, no SMM service is 100% risk-free. We recommend using services labeled "Real" or "HQ" for higher safety. Always use the recommended quantities and avoid over-ordering in short periods.
📉 My followers dropped after delivery. What do I do?
Some services offer a Refill Guarantee. If your service has this, go to My Orders, find the order, and click Refill. Refills are typically processed within 24 hours. Services without a refill guarantee do not provide replacements for natural drops.
❓ My order is stuck "Pending" for hours. Help?
Most "Pending" delays resolve within 1–2 hours. If an order stays Pending for more than 6 hours, contact our support team with your Order ID via Telegram or the support form. Do not place a duplicate order while waiting.
🔁 Can I get a refund if I change my mind?
Once an order is placed and starts processing, it cannot be refunded. Refunds are only issued automatically for Partial or Cancelled orders. Balance funds are non-withdrawable and can only be used for orders on the panel.
📊 What's the difference between "Real" and "Bot" services?
Real / HQ services deliver from genuine accounts with profile pictures and activity — safer and longer lasting, but costs more. Bot / Regular services are cheaper and faster but may drop over time. For important accounts, always choose Real or HQ services.
💬 How do I contact support?
You can reach our support team via Telegram (fastest) or WhatsApp. Links are available on the dashboard and in the footer. When contacting support, always include your Order ID and a screenshot of the issue for faster resolution.
Ready to Grow? 🚀

You now know everything needed to place your first order. Start with a small top-up and try a recommended service.

⚡ Place an Order 💳 Add Funds ✈️ Telegram Support